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Privacy Policy

Introduction

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Art Waves (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and store your personal data in accordance with UK data protection laws.

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1. What Information Do We Collect?

When you visit or interact with our website, we may collect:

  • Information you provide directly, such as your name, email address, billing/shipping address, and payment details when making a purchase or booking an event.

  • Technical data, such as your IP address, browser type, device type, and browsing behaviour on our site.

  • Communication data, such as records of your correspondence with us, including email interactions and feedback.

  • Where necessary for participation in classes, workshops, or events, we may collect emergency contact details and relevant medical or allergy information to help ensure the safety and wellbeing of attendees.

  • Information from cookies and similar technologies.

A Special Note about Children

We offer courses specially tailored for children (persons under the age of 18), however the personal data provided about children must be provided only by and under the authorisation of a responsible adult. We respectfully ask that children browsing our site ask an adult to help them submit any information.

We will only use photographs or videos of children for promotional, marketing, or website purposes where prior consent has been provided by a parent or legal guardian.

2. How Do We Use Your Information?

We collect and use your information for the following purposes:

  • To process transactions and deliver products or services you request;

  • To provide ongoing customer service and support;

  • Ensure the safety and wellbeing of attendees;

  • To communicate with you about your orders, bookings, or inquiries;

  • To send marketing communications (only if you have opted-in);

  • To improve our website, services, and customer experience;

  • To comply with legal obligations.

We process personal data where necessary to fulfil our contract with you, where we have your consent, where required by law, or where we have a legitimate business interest in providing and improving our services.

3. How Do We Store and Protect Your Information?

Your personal data is stored securely and protected against unauthorised access, loss, misuse, or disclosure.

Art Waves is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

4. Sharing Your Information

We do not sell your personal data.

If you have given explicit consent, we may share your contact details with trusted third-party service providers or associates where this is necessary to deliver services you have requested or where we believe you would find them useful.

Any third parties we work with are required to handle your data securely and lawfully.

We may disclose your information if required by law or in response to valid legal requests by public authorities.

5. Data Retention

We only keep personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

When personal data is no longer required, it is securely deleted or anonymised.

6. Communications

If you have opted in, we may send you emails or messages about updates, events, promotions, or important information related to Art Waves.

You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly at hello@art-waves.co.uk

7. Cookie Policy

Our website may use cookies to improve functionality and analyse website performance.

Where required, we will ask for your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings.

8. Your Rights

Under GDPR, you have rights over your personal information, including:

  • The right to access the information we hold about you;

  • The right to request correction of inaccurate data;

  • The right to request deletion of your data;

  • The right to object to certain uses of your data.

To exercise any of these rights, please contact us at hello@art-waves.co.uk

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

Changes and clarifications will take effect immediately upon posting on the website.

If we make significant changes to this policy, we will update this page so you are always informed about what information we collect, how we use it, and under what circumstances, if any, we share it.

Contact Us

If you have any questions about this Privacy Policy or If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at: 

hello@art-waves.co.uk

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Art Waves with your personal data.

 

June 2026

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